We would like to express our deepest sympathies to all those affected by the Noto Peninsula earthquake in January of this year, and we pray for the earliest possible recovery of the afflicted areas.
In our medium-term management plan starting from FY2024, we have set the following vision:
Creating a better future for our customers and contributing to society through “the desire to connect”
In recent years, the environment surrounding our company has been undergoing remarkable changes, as values in real and online life have changed dramatically and the possibilities for creating new value have expanded. In this environment, we believe that our mission is to connect deeply with our various customers, understand their aspirations, and provide them with the “excitement, delight, and safety” that is part of our corporate philosophy.
In order to achieve this vision, we believe it is necessary to shift from a product-out approach to a market-in approach from the customer's perspective, and in April 2024, we reorganized into three units: the “Consumer Business” for individual customers, the “Enterprise Business” for corporate customers, and the “Social Innovation and QUO Card Business” for local communities and governments. We will contribute to society through each of these business units by making the most of our strengths, which are our human resources and locations throughout Japan.
We will strive to earn a high level of trust from our customers and society, and we look forward to your continued support.
Masato Ishida
President and Representative Director, Chief Executive Officer
May 2024
