The environment of mobile communication continues to change over time. As the largest primary agent for telecommunication operators in Japan, T-Gaia will support the ideal "smart life" for the individual customer's needs through its diverse sales channels covering a nationwide area.
Consumer mobile business
As the largest primary distributor in Japan for telecommunications carriers, T-Gaia sells mobile phones, tablets, and various products related to smart devices, content services and the like through diversified sales channels encompassing approximately 1,700 shops across Japan.
T-Gaia has established good business relationships with the leading telecommunications carriers in Japan, and based on the trust that we have gained from each carrier, we actively carry out sales strategies brimming with flexibility and creativity. We conduct shop operations tailored to regional characteristics based on strong partnership structures with agents' shops.
Going forward, we will continue to create welcoming spaces where customers feel relaxed whenever they visit through the use of refined interior decor tailored to customer needs and regional characteristics and to develop high value-added shops where customers can receive attentive customer service provided by staff with extensive expertise. Our aim is to create shops that are more than simply sales sites, but are regional ICT sites supported by customers where all customers can feel at ease when making inquiries.
Retail service business
Fitbit Healthcare Devices
In December 2022, we became an import agent of "Fitbit," a wearable activity tracker, and began handling it. In addition to selling it online through official Fitbit stores on EC malls, we are also contributing to solving customers' health issues by selling it at our mobile phone sales shops. We will continue to strengthen collaboration with our partners and develop solution services that can contribute not only to the health management of individual customers, but also to the health management of corporate customers, thereby achieving healthy and prosperous lives for everyone.
"Smart Labo", "UNiCASE" the shops specializing in smartphone accessories / peripheral equipment
In Smart Labo and UNiCASE , the shops specializing in smartphone accessories / peripheral equipment, T-Gaia provides a wealth of fashionable products including iPhone and Android smartphone cases. T-Gaia is also working to expand the product range of the Smart Labo original brand to provide customers with a more fashionable smart life. Furthermore, by taking advantage of T-Gaia's strengths of having both mobile terminals and smartphone accessories on offer, it is possible to launch shops in joint collaboration with Smart Labo and Rakuten Mobile. Having these shops open in fashion tenant buildings, etc., the number of contact points for customers is growing.
Original T-Gaia brand
Bellezza Calma
"Bellezza Calma" is a coined word which means "beauty from calmss and serenity" in Italian. As this means, the designs that eliminate unnecessary things and pursue simplicity will develop a series of smartphone cases for a wide range of users regardless of gender or age.
VOYAGEESIM
The "VOYAGEESIM" overseas travel SIM can be purchased and set up directly from your smartphone on the official website (https://voyageesim.com/). This service allows you to use data transmission right away in all applicable countries.
We offer eSIMs that support a wide range of travel destinations, from Asia such as South Korea, Taiwan, Thailand to America and Europe and beyond.
- *eSIM is a digital SIM that, unlike traditional SIM cards, does not need to be inserted into a smartphone and can be used immediately after processing online.
- *In order to utilize this service, a smartphone compatible with eSIM is required.
Payment Service Business
Our payment service business, which started with selling prepaid mobile phones, has expanded steadily in the ever-evolving payment service industry. In addition to selling prepaid cards and prepaid codes (PINs), we also started our Gift Card Mall business mainly at convenience stores across the nation.
Today, Gift Card Mall can be found throughout Japan. We leverage our expertise developed through the sale of mobile phones and PINs and offer meticulous and attentive services to our retail partners in areas such as in-store display arrangement, card delivery, promotions, and call center operations.
Major convenience stores across the country not only serve as familiar nearby stores for customers, but also as essential sales channels for our payment service business. We aim to strengthen our cooperation with each convenience store and promote the enhancement of our services to improve convenience for our customers.
As digitalization progresses, we will actively develop and provide products demanded by the era, such as launching a Digital Gift Service with our sales promotion platform "At Gift," thereby creating new value in the payment service industry.
Business Model of Gift Card Sales
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PIN Personal Identification Number
It is an identification number to which the information regarding the amount value is attached by using a string of letters comprising a combination of alphanumeric characters. It is a generic name, for prepaid online money used in payment for online shopping, online games, music distribution services, and the charges for international phone calls and calls via prepaid mobile phone.
Supporting Corporate Promotions with The Digital Gift Service "At Gift"
"At Gift" is a digital gift service that not only provides QUO Card Pay and various other digital gift products, but also offers one-stop solutions for promotional campaign including lotteries and surveys, as well as support for administrative operations such as customer service and email/SMS distribution.
We support corporate promotional campaigns, employee benefits, and use in local government grant and subsidy programs. We cater to our customers' needs by offering over 1,000 types of digital gifts and will propose ideal products to meet their requests.
Social Innovation
Femtech
In November 2023, we opened the salon-style femtech store "FEMTECH LAB", which focuses primarily on resolving issues for women to enjoy their lives vibrantly.
We offer a range of products and services addressing women's unique health issues such as menstruation, PMS, get pregnant activities, postpartum, menopause, and gynecological illnesses.
Femtech is a term combining females and technology.Through the skillful "conversation" honed from long-reaching expertise in mobile phone sales and customer service, we stand beside each woman in her struggles, providing an environment that promotes problem-solving.
We also support the introduction of femtech for corporations, such as the introduction of welfare services, product wholesale, and the implementation of seminars and events.
Healthcare
Amid growing calls for stronger initiatives to promote health and prevent illness, Mitsubishi Research Institute, Inc., MOFF Corporation, and our company are collaborating to propose future health promotion measures that actively utilize digital technology to local governments.With an eye on the 'super-aged society' where one in three people will be elderly, we will achieve the cycle of 'understanding the situation → analysing issues → creating healthy habits', which is essential for health promotion measures, by improving operational efficiency through the use of DX and supporting business evaluation through data analysis. We will also develop comprehensive healthcare businesses, such as the 'MOGI' app for experiencing cognitive function tests when renewing driving licences for the elderly, and services to support health management.
Agricultural Business
TG Farm Inc., an agricultural business, has established fields in Tsukuba City and Kurume City. TG Farm uses digital technologies to conduct sustainable agriculture and is reinforcing collaboration with local communities.
